Job Family: Customer Services

Req ID: 418076

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid!

We are looking for an Field Service Application Engineer. This position will be based in Wendell, NC.

Creation of technical and commercial field service engineering and/or modification proposals based on review and mark-up of customer’s technical specifications

Roles & Responsibilities

• Collaborate and communicate with both Siemens Regional and Product Business Development in Smart Infrastructure (SI) along with other sales channels on proposal, project and opportunities.

• Coordinate activities during the preparation of proposal documents describing technical, financial and legal aspects of the offer

• Ensure that all relevant project information, documentation and communication are handed over to project execution organization after contract award

• CRM and Limitation of Authority(LOA) process is a key requirement and metric for accurate pipeline management and bid approval process respectively

• Participate in improvement of sales tools, processes and procedures to establish “best in class” bidding processes

• Preparation of all proposal documents including official LoA documents (LoA -Limit of Authority)

• Keep track of all opportunities in SieOps (Siemens CRM tool)

• Cost calculation for service scope of supply

• Participation of bid preparation, scope, schedule, budget and division of responsibilities between the team members

• Establish and coordinate bid team activities

• Ensure progress according to Siemens official bid approval process while meeting customer expectations

• Support sales managers during negotiations and clarifications

• Handover to project organization according to PM@Siemens guideline

You’ll win us over by having the following qualifications:

Basic Qualifications:

• 2+ years engineering/project management/field service experience in transmission and/or distribution products, or equivalent

• Must have excellent interpersonal, negotiating, writing and presentation skills in order to effectively communicate with internal and external contacts

• A history of measurable goal-driven success

• Success in working in a multicultural team environment

Preferred Qualifications:

• Understanding and/or work experience with some or all of the following areas is preferred: (1) Medium voltage switchgear (both AIS and GIS), (2) LV switchgear and breakers , (3) Medium voltage spare parts and vacuum replacement breakers, (4) Experience using Salesforce, and (5) Experience using SAP.

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

• The pay range for this position is $59,430 - $101,880. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Siemens Corporation is a U.S. subsidiary of Siemens AG, a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In fiscal 2023, which ended on September 30, 2023, the Siemens Group USA generated revenue of $19.9 billion and employs approximately 45,000 people serving customers in all 50 states and Puerto Rico.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

#LI-BJ1 #MFGWendell

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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