Description:

• Providing introductory information to prospective and new customers - Ensuring that consumers are satisfied with products or services by handling complaints and inquiries - Following up with clients or customers by phone or email to check satisfaction - Letting customers know about products or services that may be beneficial - Determining quickest, most effective ways to answer a client's or customer's questions - Escalating queries and concerns, when necessary - Troubleshooting common issues with products or services - Collaborating with team and other departments - Other duties as needed - Data Entry updating information - Quotes, quoting prices to customer - Online chat function - Microsoft office (Teams and Outlook)

Skills:

Call Center, Data Entry, inbound, outbound, order entry, customer care, sales support, Customer service, Support, Customer support

Top Skills Details:

Call Center, Data Entry, inbound, outbound, order entry, customer care, sales support

Additional Skills & Qualifications:

Detail Oriented Multitask Computer Savvy Great communication

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.