Plano 5 (31065), United States of America, Plano, Texas

Risk Manager - Business Continuity

As a Business Continuity Risk Manager in the Financial Services Business Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges in operational resiliency. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate business continuity risks to the Company, but you will also grow your strategic and influencing skills as you create and implement resiliency strategies that enable the Company to win in the market. You will help create order and sense out of complexity and enable confident, data-inspired decision making.

In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division and partner closely with senior business and risk office leaders, technology, compliance, legal, and operational risk.

In your role, you will:

• Demonstrate an excellent understanding of Operational Resilience and Business Continuity standards and frameworks

• Lead a team of high performing risk management professionals charged with completing business impact analysis, quality review of business continuity plans and governance of the business continuity plan portfolio.

• Lead comprehensive testing strategies for workforce, workplace, internal applications and third party applications and services

• Work with enterprise stakeholders to continuously improve Crisis Management and Emergency Response plan development

• Develop a deep understanding of business strategies, products, services, and risk profile;

• Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite;

• Analyze data to proactively identify risks and trends and provide insights that support internal customers in decision-making;

• Support internal business resource planning by providing transparency to audit and regulatory engagements and commitments;

• Provide guidance and advice to business partners on implementing risk policies and programs;

• Drive collaboration between the risk, compliance, technology, Enterprise Supplier Management, and other business support functions (e.g., legal, privacy);

• Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas;

• Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience

Qualities of a Successful Candidate:

• Curious & Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence.

• Discerning & Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions.

• Action-Oriented & Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, are up for juggling multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do.

• Up for a Challenge & Fungible- Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges.

• Passionate & Customer-Focused - You are customer obsessed. You make it your business to understand their needs and their goals and are not satisfied with anything less than an exceptional customer experience.

• Communicative & Influential- You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership.

• Collaborative & Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal.

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 2 years of experience in Risk Management

• At least 2 years of experience in Business Continuity

• At least 2 years of experience in People Management

Preferred Qualifications:

• Masters Degree, JD, or MBA

• 4+ years experience in Risk Management

• 2+ years of experience in project, process, and program management

• 4+ years of experience leading cross functional teams

• Certifications with either Business Continuity Institute (BCI) or Disaster Recovery Institute (DRI)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).