CUSTOMER SERVICE REPRESENTATIVE -Bi-Lingual (59818)HOURS:  In-office, or potential hybrid schedule after trainingBusiness hours are 8:15 am - 5:00pm Monday-FridayPAY RATE: $19.50/hrCPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Bi-Lingual Customer Service Representative fluent in Spanish and English to become a vital part of their team!This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years!  This organization is looking for candidates with top notch skills and a strong work ethic.Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on!  Apply today!Duties & responsibilities include, but are not limited to, the following:Answer a high volume of telephone calls with superior customer serviceEnter registration information into databaseFollow call script protocol when registering students into classesMake outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.Handle customer concerns and resolve customer issuesOpen and process returned mailOther duties as assignedMinimum Qualifications:High School Diploma or GEDValid driver’s licenseExcellent phone/communication skillsFluent in both Spanish and EnglishExperience in a call center environment, desiredStrong computer skills, Proficient in MS OfficeAbility to multi-task and be able to work in a fast-paced environmentApplicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.How to Apply:For consideration please submit a resume to the following:Email: jobs@cpsrecruiter.comCPS Recruitment is an Equal Opportunity Employer#adm123#ADM24z

Minimum Salary: 19.50 Maximum Salary: 19.50 Salary Unit: Hourly