Description

We are seeking a friendly and professional Receptionist to be the welcoming face of our organization and provide exceptional customer service to visitors, clients, and staff. If you are passionate about our mission and possess excellent communication skills, we encourage you to apply for this important role. As a Receptionist, you will be responsible for creating a positive first impression for all visitors and callers. Your key responsibilities will include, but are not limited to:

Responsibilities:

Front Desk Management:

• Greet visitors with a warm and welcoming demeanor, directing them to the appropriate person or department.

• Answer and direct incoming phone calls in a professional manner, taking messages as needed.

Visitor Assistance:

• Register visitors and issue visitor badges, ensuring compliance with security procedures.

• Provide information about the organization, its programs, and services to visitors and callers.

Appointment Scheduling:

• Assist in scheduling appointments, meetings, and conference room bookings as requested.

• Maintain and update the appointment calendar to ensure accuracy and efficiency.

Mail and Email Handling:

• Sort and distribute incoming mail and packages to the appropriate recipients.

• Monitor and respond to general email inquiries, forwarding messages to the appropriate staff members.

Office Support:

• Assist with basic administrative tasks, such as filing, copying, and data entry, to support the office operations.

• Coordinate office supply orders and maintain inventory levels.

Communication Liaison:

• Serve as a liaison between visitors, staff, and external stakeholders, conveying messages and requests effectively.

• Communicate with staff members regarding visitor arrivals and other relevant information.

Security and Safety:

• Monitor the lobby area to ensure the safety and security of visitors and staff.

• Follow emergency procedures and protocols in case of incidents.

  Requirements

• Previous experience as a receptionist or in a customer service role is preferred.

• Excellent communication and interpersonal skills, with a friendly and professional demeanor.

• Strong organizational skills and the ability to multitask in a fast-paced environment.

• Proficiency in Microsoft Office Suite and basic office equipment.

• Commitment to maintaining confidentiality and professionalism at all times.

Education:

• High school diploma or equivalent. Additional education or training in office administration or customer service is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .