Description:

The PC Desktop Technician assists in operating and monitoring computer equipment. Performs routine tasks to maintain computer equipment and their peripherals by established procedures. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. May require an associate's degree or its equivalent. Typically reports to a project leader or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate and/or senior level.

Essential Duties and Responsibilities:

• Determines sequence of operations by studying production schedule.

• Prepares equipment for operations by accessing software in computer; loading paper into printers and plotters; preparing for output.

• Starts operations by entering commands.

• Maintains operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; reloading paper; making adjustments in process; notifying supervisor for additional resources.

• Documents problems and actions by completing production logs.

• Resolves user problems by answering questions and requests.

• Ensures operation of equipment by completing preventive maintenance requirements and tests; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

• Maintains client confidence and protects operations by keeping information confidential.

• Contributes to team effort by accomplishing related results as needed.

Top Skills' Details

Secret Clearance and security+

1) Great Customer Service

2) Windows 10 experience

3) Active Directory

JOB REQUIREMENTS

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High School Diploma or GED

• 1+ years of experience performing the duties of a Computer Operator

Abilities:

• Ability to organize, prioritize and meet deadlines

• Capable of conveying complex information in a simplistic manner

• Strong critical thinking and problem solving skills

• Strong self-starter requiring minimal supervision

• Able to take proactive measures to prevent problems rather than reactive by nature

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.