Clinical Wireless Monitoring Supervisor (Malvern, PA)

The Clinical Wireless Monitoring Supervisor will oversee and support a team of 6-8 direct reports in a cardiac telemetry service center for the ECG Solutions wireless product.

Your role:

• Supervise Clinical Wireless Monitoring employees (scheduling/performance management), monitor daily floor performance, provide technician assistance to customers/employees, identify operation improvements, and assist with interviewing/onboarding/offboarding employees.

• Develop, mentor, and coach employees and support implementation and enforcement of policies, processes, and procedures.

• Work collaboratively to ensure team effectiveness.

• You will work within the Clinical Wireless Monitoring department monitoring key performance indicators and ensuring the staff is delivering a high level of quality in a team-oriented environment.

• You will work 9:00pm-7:30am ET (4–10-hour days) including a weekend and holiday rotation.

You're the right fit if:

• You have a High School Diploma or General Education Development (GED) and an active CRAT/CCT certification or obtain one within 180 days from the date of hire.

• You’ve acquired 4+ years of experience as a Clinical Sr. Wireless Monitoring Technician, 1+ years of experience as a Clinical Wireless Monitoring Lead Technician or 4+ years of ECG rhythm interpretation experience; leadership experience with direct reports is preferred.

• Your skills include proficiency with Microsoft Office applications, a strong technical aptitude and computer skills, and the ability to work in multiple technical mediums simultaneously and have an ability to adapt to change.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

• You’re an energetic people leader, team player, excellent communicator, thrive in a high-volume fast paced environment, can be flexible, a good listener with a high level of patience.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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