Job Family: Internal Services

Req ID: 407586

DoD Skill Bridge Client Service Manager Internship

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? * *

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

This opportunity is unique to active-duty US Military Service members with formal approval to participate as a SkillBridge Intern in collaboration with Vets2PM’s authorized DoD SkillBridge program.

Desired Military Experience, Backgrounds and/or Aptitude:

Civil Engineering (HVAC & Electrician)

Mechanical/Electrical/Electronic/Computer Systems

Automation/Integration Technicians & Specialists

Nuclear Engineering/Power/Energy

Satellite/Radar Systems

Comm Techs

Fire Control Navaids

Submarine Electronics/Computer Techs

Avionics Systems & more!

DoD Skill Bridge Client Service Manager Interns help to create efficient, safe, responsive, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve peoples’ lives. This position manages a portfolio of service agreements and is responsible for the on-time delivery of scheduled services. A CSM will ensure the financial performance of their service agreement portfolio, and work directly with their customers to identify customer needs and makes prioritized technical recommendations for site improvements.

As a DoD Skill Bridge Client Service Manager, you will:

• Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreements.

• Effectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updates of customers’ installed base information

• Manage service agreement financial performance and customer satisfaction.

• Support Siemens service strategy.Collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customers’ business goals, leveraging all of Siemens’ service and product portfolios.

• Identify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part sales.

• Lead Quality Assurance activities and activities that will support the service agreement renewal process.

You will make an impact with these qualifications:

Basic Qualifications:

· U.S. Military experience as an E4 or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves)

• High school diploma or state-recognized GED required; Associates or Bachelor’s degree preferred

• (Automation specific) Experience in demand side energy services or Certified Energy Manager preferred

• (Fire specific) NICET Level 1 certification preferred

• (Security specific) Physical Security Professional ASIS certification preferred

• Excellent organizational and interpersonal skills

• Familiarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systems

• Proficient in Microsoft Office and business software systems

• Good verbal and written communication skills in English

• Qualified applicants must be legally authorized for employment in the United States

• Must be 21 years of age and possess a valid driver’s license with limited violations

This position may support Siemens’ customers who require all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons. _ _

Why work for Siemens as a SkillBridge Intern?

You will gain hands-on experience during your internship and will have the opportunity to join (upon successful completion of the internship) one of the world's largest and best-known companies as acknowledged in 2022 by:

You’ll benefit from:

· Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs!

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

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