Job Responsibilities:

• Our technicians are expected to service and repair equipment at customers locations within an assigned geographic territory. Primary hours 8:30am – 5:00pm, Monday – Friday.

• Set up IP addresses, download printer drivers and provide customer training on printing functions.

• Work closely with our other technicians and dispatch team to accomplish a common goal of making our customers as happy as possible.

  Preferred traits/requirements:

• Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience.

• Good customer service and time management skills

• Must have reliable transportation and a valid state driver's license

• Computer skills (quickly type/respond to email, basic excel knowledge, ability to troubleshoot applications to determine if it’s a PC or copier issue)

• One year or more of experience with copier break/fix repair, copier troubleshooting, copier refurbishment preferred but not required (Ricoh, Sharp, HP, Kyocera experience preferred, but any manufacturer experience or training will do)

  Benefits:

• Proven training program by in-house industry experts, as well as company paid manufacturer training

• Career progression and leadership opportunities for proven performers

• Hourly pay plus car allowance and mileage reimbursement, potential monthly bonus opportunity

• Medical, Dental, Vision, and Centric-funded Health Reimbursement Account

• Life insurance and Short-Term Disability

• Paid time off/ Paid Holidays

• 401k Match and Profit Sharing

• Gym membership reimbursement

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