We are searching for a Field Support Customer Engineer of Digital Printing Presses. Are you interested in being a Press technician? Our client will train if someone has previous field support experience with electro/mechanical repairs OR experience as a press operator in the digital print industry. This is a great opportunity to learn new skills or take a next step! Job Description Service engineers are responsible for the maintenance and correction of digital printing presses. You will provide off-site corrective and preventive maintenance as well as other after-sales technical support solutions. Service engineers will engage with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services. Duties Typical work duties of a service engineer include: Responds to customer complaints; evaluates and resolves problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to resolve solution to the problem that the customer demands; works alongside with technical sales engineers; offers customer training for the product; repairs, tests and maintains equipment; monitors performance of the product; maintains product manuals; provides customers with regular reports and feedback on their service requests; develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference; makes recommendations to maintenance technicians; and offers feedback on product development, features and function. Education and Training Requirements: Minimum Vocational/Diploma/ Associate Degree (technical field) with 0-3 years of working experience, recently graduated or Degree holder with minimum 1-3 years relevant working experience. Knowledge and Skills Requirements: Excellent analytical and problem-solving skills must be possessed by all service engineers. After extensive training at our client facility, you will be familiar with all parts of the digital printing press product as well as familiarity with electrical or mechanical procedures. You must have excellent communication skills both written and verbal in order to relay the problem and solution to customers and top management. Working Conditions: Service engineers work outside of the company premises. Regular travel is frequent for service engineers, but this position will be dedicated to multiple customers through a metro area. Mileage and cell phone reimbursement available At Advantage Technical, we offer Medical, Dental & Vision Insurance as well as an excellent 401k plan. Let us help you make that next great career decision! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit . All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. Advantage Technical is committ