Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.

This position is responsible for the operational and administrative functions of the Department of Transportation (DOT) and FAA required Drug and Alcohol Abatement program for United's 55,000 safety sensitive employees. Serves as the centralized point of communication between the company and regulatory authorities in partnership with current company DER. Oversees the development and maintenance of United's DOT/FAA and Company drug and alcohol policies and programs. Assists and supports all levels of management with interpretation and execution of drug/alchohol policies and regulations. Partners with external vendors and United's Medical Review Officer to ensure accurate execution of program. This position also coordinates with the company regulatory responsibilities in collaboration with the company DER.

Key Responsibilities:

• Lead a staff of drug testers, administrative staff, auditor and trainers in daily operations to ensure compliance with the annual DOT/FAA random testing goals of safety sensitive employees each year

• Be available 24/7 to the operations leadership and NOC to intervene and direct actions of company officials during drug/alcohol related situations in partnership with company DER

• Ensure compliance with all drug and alcohol testing programs with FAA/DOT regulations, Company policy, state laws, labor agreements and external contracts (e.g., USPS)

• Ensure United performance as measured by the annual FAA audit of random drug testing compliance

• Partner with company DER to represent United to DOT/ FAA government authorities for all issues related to drug and alcohol abatement, including oversight of collection sites, Medical Review Officer practices and certification of testers

• Partner with technology to develop, integrate and manage the drug abatement technology systems and required communicate with Human Resource and divisional scheduling applications

• Liaison with and provide training to operations groups, the legal department and human resources to align with all legal process requirements for both the DOT/FAA policy and the Company's policy

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience in Certified Designated Employer Representative

• 4+ years of experience leading enterprise-wide drug and alcohol programs and 2+ years’ experience leading direct reports

• Working knowledge of 49 CFR Part 40

• Working knowledge of 14 CFR Part 120

• Critical thinking ability and strong knowledge of process analysis

• Ability to analyze, improve and communicate complex processes to all levels of United leadership

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

• Proven problem solving and organizational abilities

What will help you propel from the pack (Preferred Qualifications):

• Master's degree

• 2-4 years experience managing an enterprise-wide drug and alcohol program for a major airline

• MS Project, database management and analysis

• Resolution skills

• Project Management Experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

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Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT