NY HELP Yes

Agency Aging, Office for the

Title Long Term Care Systems Specialist 2 - VID 157978

Occupational Category Other Professional Careers

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 30%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 2 Empire State Plaza, 4th Flo

City Albany

State NY

Zip Code 12223

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:Required experience: Seven years of experience administering or analyzing disability, aging, health, or social services programs for older adults and/or people with disabilities.Substitutions: An associate degree in an appropriate human services field* may substitute for two years of this experience; a bachelor's in an appropriate human services field* may substitute for four years of this experience; and a master’s degree in an appropriate human services field* may substitute for five years of required experience. *Appropriate degrees include, but are not limited to, the following human services fields: audiology, case management, community mental health, community services, counseling, education, family development, family studies, gerontology, health administration, hospital administration, human development, human services, health services administration, mental health counseling, non-profit administration, nutrition, occupational therapy, physical therapy, psychoanalysis, psychology, public administration, public health, rehabilitation counseling, social policy, social work, sociology, speech and language pathology, speech communication, and therapeutic recreation. Example of non-qualifying experience includes but are not limited to: providing direct care and/or support services, such as those normally provided by direct support assistants, therapy aides and nursing assistants.

Duties Description Incumbents assigned to the Office of the State Long-Term Care Ombudsman (LTCOP) assist in the efforts to develop, oversee and maintain a network of regional programs designed to handle complaints made by, or on behalf of, residents of long-term care facilities such as nursing homes, adult homes, assisted living residences and family type homes, thereby improving the quality of life and care of these residents. Specifically, the Long- Term Care Systems Specialist 2 would be responsible for:• Overseeing operations of assigned regional LTCOP programs to ensure adherence to federal requirements and state policies and procedures. • Providing accurate and effective technical assistance on LTC issues to regional LTCOP staff.• Conducting Ombudsman related training to both programmatic staff and volunteers.• Assisting in the administration and execution of LTCOP contract and funding applications.• Conducting on-site monitoring visits of regional LTCOP programs and preparing comprehensive annual assessment reports.• Evaluating regional programs continued compliance with contract-based work plan goals.• The collection and review of National Ombudsman Reporting System (NORS) data which is required of each regional LTCOP and mandated by the federal Administration for Community Living (ACL). • Conducting timely data input and analysis in the provision of quarterly/annual data audits with regional LTCOP’s.• Assisting with the implementation, interpretation, and oversight of established LTCOP policy and procedures.•Identifying and assisting with the implementation of statewide systems advocacy initiatives. • Perform other duties as assigned by management. Operational Needs:• Travel may be required (approximately 25%), including during evening and weekends, depending on mission and assignment.• Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required, or otherwise demonstrate the capacity to meet the transportation needs of the job. Operational Needs:• Travel may be required (approximately 25-30%), including some overnight. • Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required, or otherwise demonstrate the capacity to meet the transportation needs of the job.

Additional Comments *There is no examination required for appointment to a NY HELPS position. Candidates hired before May 2024 will be appointed on a temporary basis. In May 2024, satisfactory employees will receive permanent, non-competitive appointments and will begin a probationary period.At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. The NYS Office for the Aging is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/ZP

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.